The Deal with Mobility Services
With ride-sharing and car-sharing becoming much more commonplace, Mobility-as-a-Service (MaaS) business models are becoming much more well known and in-demand. So what exactly happens when you request a ride? Here’s how the process happens for AUTOCRYPT’s mobility services with (seemingly) a click of a button:
- A passenger will use a mobile application to request a ride. This call is dispatched through a cellular network.
- The network will then send the information through to a data server.
- The server will then take the information from the passenger and use GPS data to find the optimal vehicle and run it through machine-learning and big data to dispatch an available vehicle. (In the event that a passenger runs into issues or cannot use the application because of disabilities, a call-in customer service representative is available to help)
- The information for the passenger is given to the driver and vice versa within the mobile applications. The driver will also maintain driving data through the OBD-II (On-board diagnostic system) within the vehicle. The vehicle will then make its way to the passenger for a secure journey ahead.
Fleet management is essential to any mobility service to ensure efficient dispatch, data management, storage, and quality customer service. AutoCrypt FMS goes a step further by utilizing AI-based machine learning and big data so that the service is always improving, providing opportunities for growth.
For more information about AutoCrypt FMS and other solutions, visit www.autocrypt.io.
